Frequently asked questions
Everything students ask us most about Kamba — from visas and payments to privacy. Still stuck? Just message Kamba.
What is Kamba?
An AI companion for students moving abroad, living inside WhatsApp. It keeps your visa file, pays official fees in your currency, vets apartments, tracks deadlines and work-hour limits, and stays with you through your first job.
Does Kamba get me a visa?
No — only governments decide visas, and anyone promising otherwise is lying to you. Kamba gets your application complete, correct and on time, and tells you plainly when something needs a lawyer or your international office.
How do payments work?
Chatting is free to start. Official fees you pay in your local currency, at the rate shown before you confirm, with a receipt in the chat. You only pay Kamba for the tasks you ask it to complete — no upfront package.
Are my messages and documents private?
Your documents are yours. They're used only to complete the task you asked for, never sold or shared with agents or recruiters, and you can ask Kamba to delete them at any time. See our Privacy Policy for the full detail.
What languages does Kamba speak?
Text or voice in English, French, Pidgin, Portuguese, Arabic and more — whatever you'd use with a friend. Official forms are still filled in the language the authorities require.
Which countries does Kamba support?
We're starting with the West Africa → United States & Canada corridor (Nigeria, Senegal, Côte d'Ivoire, Ghana) and expanding from there. Not sure if your route is covered yet? Message Kamba and ask.
Do I need to download an app?
No. Kamba lives entirely in WhatsApp — just message the number and start. Standard message and data rates from your carrier may apply.
Is Kamba affiliated with a government or embassy?
No. Kamba is an independent product of MassKode LLC. It is not a government agency, embassy, law firm or licensed immigration adviser, and it never issues visas or renders legal advice.
How do I stop messages?
Send STOP in the chat at any time and Kamba will stop messaging you. You can also email hello@trykamba.com to close your account or delete your data.
How do I get in touch?
Message Kamba — a human on the team reads anything it can't answer. You can also email hello@trykamba.com, or reach us on Instagram or TikTok.